| NEW | The refund request has been created but not yet processed. The user can still cancel the request at this stage. |
| CLAIMED | The user has provided the necessary refund details, such as the destination address for crypto refunds or bank account details for fiat refunds. |
| APPROVED | The refund request has been reviewed and approved by the platform. The system will initiate the refund process according to the specified details. |
| REJECTED | The refund request has been reviewed and rejected by the platform, possibly due to non-compliance or invalid refund details. No funds are refunded. |
| CANCELED | The refund request has been canceled by the user. No funds will be refunded. |
| COMPLETED | The refund process has been successfully completed, and the refunded amount has been transferred to the user’s specified destination. |
| FAILED | The refund process encountered an error, and the refund was not completed. |
